Lead Specialty Software Engineer - Site Reliability Engineering

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 5+ years of software development experience with languages such as Perl, Python, Java, JavaScript, Ruby, JSON, Angular, NodeJS
• 5+ years of site reliability engineering experience (SRE)
• 5+ years of experience in troubleshooting and systems administration experience across multiple OS Platforms: Solaris/Unix/AIX/Linux, PKS, Kubernetes, OpenShift, Windows, VMware
• 5+ years of experience with web platforms: Java, .NET, Apache, Tomcat, Weblogic, Websphere
• 5+ years of experience with database technologies: Microsoft SQL Server, Mongo DB, Oracle
• 5+ years of experience with Observability tools: AppDynamics, Sitescope, Thousand eyes, etc.
• 5+ years of experience using logging/monitoring tools: Elastic, Splunk, Netcool, Kafka, etc.
• 3+ years of Command Center (Mission Control) experience
• 3+ years of Ansible/Bash/Shell/Terraform automation scripting experienc

Wells Fargo is seeking a Lead Specialty Software Engineer in Auto Platform Engineering as part of Consumer Technology. Learn more about the career areas and business divisions at wellsfargocareers.com

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Troubleshoot, and analyze production job failures related to data, network file delivery, and server and application issues independently and provide solutions to recovery. Participate in root cause analysis and preventative actions to avoid recurring incidents
• Participate in the buildout of automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
• Apply technology background in software engineering and systems engineering to ensure the applications on-boarded to SRE are available, have full-stack observability, are integrated with CI/CD, and always-on by introducing continuous improvement through code and automation, continuous testing (performance, functional), and provide operational insight through analytics
• Assess the availability of critical business flows, identify service level objectives and indicators, and conduct destructive and resiliency testing to reach 99.995% availability for the firm’s critical products and services leading to improved customer experience and customer satisfaction
• Introduce enterprise capabilities, tools, and innovation to improve availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI/CD integration, continuous testing (performance, functional), continuous improvement, and standardization/automation of key SRE metrics and IT Service Operations processes

Required Qualifications:

• 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of software development experience with languages such as Perl, Python, Java, JavaScript, Ruby, JSON, Angular, NodeJS
• 5+ years of site reliability engineering experience (SRE)
• 5+ years of experience in troubleshooting and systems administration experience across multiple OS Platforms: Solaris/Unix/AIX/Linux, PKS, Kubernetes, OpenShift, Windows, VMware
• 5+ years of experience with web platforms: Java, .NET, Apache, Tomcat, Weblogic, Websphere
• 5+ years of experience with database technologies: Microsoft SQL Server, Mongo DB, Oracle
• 5+ years of experience with Observability tools: AppDynamics, Sitescope, Thousand eyes, etc.
• 5+ years of experience using logging/monitoring tools: Elastic, Splunk, Netcool, Kafka, etc.
• 3+ years of Command Center (Mission Control) experience
• 3+ years of Ansible/Bash/Shell/Terraform automation scripting experience

Job Expectations:

• Be willing to work non-standard business hours on an on-call basis in a 24x7x365 environment