Lead Technician Dispensaries - Pharmacy

at  Sandwell and West Birmingham NHS Trust

Hello!
I’m Prit, I’m the Chief Pharmacy tech in Operations at Sandwell and West Birmingham NHS Trust.
The Pharmacy Department at SWB is currently undergoing some exciting changes as we get ready to move to a brand new hospital, Midland Metropolitan Hospital (MMUH) and we are looking to welcome talented individuals to work across our Dispensaries and to work alongside a friendly team consisting of Receptionists, Pharmacy Assistants ,Pharmacy Technicians and Pharmacists.
An exciting opportunity has arisen for ANOTHER ambitious, driven and motivated Pharmacy Technician who has a passion for working within the dispensary. We are looking for a dedicated individual with exceptional leadership qualities who can motivate staff and provide structure and leadership across the dispensary services at SWB.
You will be supported by the Chief Pharmacy Technician in Operations and Dispensary coordinators in overseeing the day to day dispensary workload and staffing, ensuring that service standards and targets are met including; prescription turnaround times, accuracy, cost effectiveness and customer service standards. You will also be involved in the continuous quality service improvements throughout the dispensary services.

WE HAVE THREE NEWLY EMERGING STRATEGIC OBJECTIVES:

Our People – to cultivate and sustain happy, productive and engaged staff
Our Patients – to be good or outstanding in everything we do
Our Population – to work seamlessly with our partners to improve live
Please see the attached Person Specification and Job Description for an overview of the key tasks and responsibilities of the role

• Provide leadership and management of staff, processes, procedures and workload/workforce planning and development of the dispensary services.
• Ensure patients and staff receive excellent service and medications are dispensed in a safe and efficient manner which meets set KPIs.
• To manage risks, errors and near misses in the various dispensary environments, ensuring risks are identified and mitigated.
• To coordinate and lead on investigations and outcomes to incidents, errors and complaints received regarding the dispensary environments.
• To continuously contribute to service improvements
  Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
  Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.