ABOUT SEND

Send is a rapidly growing InsurTech company founded in 2017 by our three Co-Founders, Andy, Matt, and Ben, all with extensive experience within the Insurance sector. Their driving force behind founding Send was their collective vision to reshape and enhance the processes of commercial insurers by seamlessly integrating advanced technology and deep expertise.
In 2022 we were recognised by Insurance Times as the Technology Innovation of the Year for Underwriting at the Tech & Innovation Awards, and were selected as 1 of 14 international scale-up businesses (out of 1,150!) for the PwC Scale InsurTech programme. In 2024 Send was recognised as one of the Best Insurance Companies to Work for in the UK, achieving an outstanding 5-Star rating by Insurance Business UK Business! We’ve also been named a Leader in Underwriting Workbench applications by analyst firm IDC.
Excited by the opportunity to transform the insurance landscape? Then check out the role below!

loveunderwriting

LEAD TEST ENGINEER ROLE OVERVIEW:

You’ll report to: Natasha Bond
Team: Client Delivery
Location: UK based, Remote-First. We have an office in London (Monument) that you can use as frequently or as little as you like. Send was named one of the top 100 most flexible companies to work for by Flexa
Salary Range: £80,000 - £85,000 per annum
Job Type: Full-Time, Permanent
Start date: As soon as possible
Visa / Sponsorship Available: Not Available

THE LEAD TEST ENGINEER ROLE

As we continue our mission to be the market-leading underwriting software platform for agile insurers, we are excited to kick off the search for a Lead Test Engineer.
As the Lead Test Engineer you will take responsibility for building out the test and quality assurance function within the customer delivery side of the business, enabling first class testing skills for the team working directly with a range of customers and our internal developers.

WHAT YOU’LL BE DOING AS A LEAD TEST ENGINEER

• Creation and management of the customer delivery wide QA test strategy ensuring continuous alignment to industry standards and best practice and identifying automation opportunities alongside our existing automation team
• Responsible for leading and directing the QA customer delivery test team. Act as main point of escalation for all matters relating to testing and quality assurance
• Participate in interviews and the training/evaluation of performance of all Test Leads in customer delivery
• Ensure appropriate tooling and techniques are applied and monitored across the board
• Monitor all QA activities and test results to advocate a more metric based environment across customer delivery
• Ensure existing test data/script collateral is kept up to date and maintained to re-use across all customer test execution.
• Ensure existing test cases for client delivery provide sufficient coverage and update where necessary.
• Ongoing collaboration with the product team to build out a process to manage and report on quality of version releases/product issues raised.
• Establish a performance test approach that can be leveraged by the customer delivery teams for any changes identified as having NFR/performance test implications
• Ensure appropriate feedback loop exists with the product and development teams for product/regression issues that need to be resolved at source
• Line Management responsibilities to lead and support more junior members of the test team.

THE SKILLS AND EXPERIENCE NEEDED FOR THE LEAD TEST ENGINEER ROLE

• Demonstrable experience of working in a Lead Test Engineer role, or similar, ideally in the Specialty Insurance industry
• Demonstrable experience in shaping and maturing a test function within a product/vendor organisation
• Good interpersonal skills, able to listen to client requirements and question to clarify the detail
• Good presentation skills, confident in front of clients and able to provide demonstrations to client forums
• Excellent planning, organising and time management skills
• Experience in working in Agile methodology, manual and automation system test experience across all traditional test phases
• Professional, results oriented and proactive individual
• You have strong communication skills with the ability to build both internal and external lasting relationships.