Learning and Development Program Manager – Governance and Policy

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

U.S. Bank is hiring a Learning and Development Program Manager – Governance and Policy. This role reports to the Director of Learning Enablement. The scope of the work within the team includes working with Global L&D stakeholders on the identification of risk and creation of controls, managing updates to the corporate training policy, controls oversight, and development and monitoring of governance plans. This individual will need to have in depth knowledge of audit procedures and experience working with auditors.

Detailed responsibilities will include:

• Collaborate with Global L&D leadership to enable compliance with company policies and procedures in all areas of department operations.
• Lead planning efforts to reduce identified risks including the creation of controls and identification of process changes.
• Ensure processes, tools and expectations are defined and implemented for the appropriate retention and sharing of data and documents.
• Collaborate and partner with HR Risk, Data Protection & Privacy, and Enterprise Data Governance teams to ensure alignment to requirements, policies and initiatives.
• Execute controls as assigned and conduct oversight for controls across L&D.
• Lead audit preparations and coordinate L&D responses to audit requests. Manage actions for any findings or self-identified issues.
• Manage legal hold process. Prepare responses for documentation to support audit, legal or regulatory requests.
• Manage the policy update process and make revisions to the training policy as needed.
• Lead development, implementation and oversight of governance for policy and learning platforms.

Basic Qualifications:

• Bachelor’s degree or equivalent work experience
• Typically has 10 or more years of related experience

Preferred Skills/Experience

• Broad understanding of risk, policy and governance
• Ability to analyze risk and develop mitigation plans and controls
• Strong consulting skills and ability to engage with different levels of stakeholders
• Experience with Risk and Control Self-Assessment (RCSA) process
• Six Sigma certification is desired
• Ability to prioritize work based on organizational goals and strategy
• Ability to work independently with minimal guidance
• Effective communication and project management skills
• Previous Learning & Development or HR experience
• Previous experience in a risk role

Location: The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Detailed responsibilities will include:

• Collaborate with Global L&D leadership to enable compliance with company policies and procedures in all areas of department operations.
• Lead planning efforts to reduce identified risks including the creation of controls and identification of process changes.
• Ensure processes, tools and expectations are defined and implemented for the appropriate retention and sharing of data and documents.
• Collaborate and partner with HR Risk, Data Protection & Privacy, and Enterprise Data Governance teams to ensure alignment to requirements, policies and initiatives.
• Execute controls as assigned and conduct oversight for controls across L&D.
• Lead audit preparations and coordinate L&D responses to audit requests. Manage actions for any findings or self-identified issues.
• Manage legal hold process. Prepare responses for documentation to support audit, legal or regulatory requests.
• Manage the policy update process and make revisions to the training policy as needed.
• Lead development, implementation and oversight of governance for policy and learning platforms

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la