Learning and Development Specialist

at  City of Medicine Hat

Join Our Team as a Learning and Development Specialist
Permanent, Full-time
Are you passionate about empowering individuals to reach their full potential? Do you possess exceptional consulting skills and a knack for facilitating engaging learning experiences? The City of Medicine Hat is seeking a dynamic Learning and Development Specialist to join our People Services Team. This position will work with the broader People Services team as well as key stakeholders within the City of Medicine Hat to create and implement learning and development programs to enhance individual and organizational performance. If you’re ready to make a meaningful impact and foster a culture of continuous learning, we want to hear from you!

QUALIFICATIONS:

• Bachelor’s degree in human resources, psychology, education, or a related field or a combination of education and experience may be considered.
• Five (5) years directly related experience as a human resources practitioner, preferably in a unionized environment. Experience to include the development of learning and training programs.
• Completion of some supplementary coursework and certifications related to the human resources and adult learning would be an asset.
• Designation as a Chartered Professional in Human Resources (CPHR) considered an asset.
• Relevant certifications in talent assessment tools would be an asset.

Organizational Development and Employee Experience:

• Collaborate with leadership to implement strategies and interventions that promote a positive organizational culture, improve team dynamics, and increase efficiency

Training Needs Analysis:

• Collaborate with People Services and departmental managers to identify skill gaps and training needs within the organization.

Curriculum Design and Development:

• Design, develop, and update training programs, courses, and materials that align with organizational objectives.
• Create e-learning modules, manuals, presentations, and other training resources.
• Responsible for researching, sourcing, and evaluating external programming options and make recommendations for in-house program/course development versus external training programs/courses.

Training Delivery:

• Deliver and facilitate training programs using all mediums including in-class, e-learning, virtual facilitation, and blended learning.

Organizational Development and Employee Experience:

• Collaborate with leadership to implement strategies and interventions that promote a positive organizational culture, improve team dynamics, and increase efficiency.

Learning Technology:

• Manage training related software systems used by the city to track training and competencies; defines process/procedures for training related updates and communicates updates with impacted end-users; makes suggestions and assists with changes to design; loads users and courses, leverages tools to administer online training where applicable.

Evaluation/Metrics, Compliance and Reporting:

• Create performance metrics, analyze data, and produce reports on the effectiveness of training programs. Use metrics and data to track progress and make data-driven decisions.
• Continually evaluate and review current training offerings within the organization, and assess the effectiveness, design, and maintenance of these programs.

Change Management:

• Support organizational change initiatives by providing training and resources to employees during any transitions.