Learning and Development Trainer

at  Spicerhaart

SKILLS YOU WILL NEED

• Evidence of possessing the ability to inspire, lead and influence
• Well-developed analytical skills to conduct a thorough Training Needs Analysis with effective design and delivery of bespoke training solutions to improve sales performance and customer experience
• Ability to implement actions and development plans required to improve performance
• Proven use of evaluating results at all developmental stages
• Communicating results to relevant stakeholders
• Excellent communication abilities, both in writing and verbally
• Ability to monitor, evaluate and some evidence of developing others
• Ability to build relationships within a multi-department organisation to form extensive and effective networks

KNOWLEDGE/ QUALIFICATIONS YOU WILL NEED

• This role is ideal if you have already have a minimum of 2 years in a similar role.
• An understanding of the latest methods of digital learning would be advantageous but not essential

HYBRID ROLE

Passionate people are everywhere at Just Mortgages. This passion sparked the growth of Just Mortgages to almost every major town in the country. Just look around - our success is everywhere - from Trade Journals, LinkedIn, to the local Estate Agent on your high street. Working at Just Mortgages is all about the journey - both the customer’s and yours - but we need great people to help us do this. Now, we are growing again, with our Training Department searching for new talent, Just like you.

YOUR DAY TO DAY DUTIES

Your role is essential to our growth, providing support for the business through delivery of development and training. You will have an integral role, ensuring the company breeds competence of correct process and procedure. Below is an overview of your day-to-day duties:

• Work within either the self-employed or employed division
• Liaise with the relevant management to carry out and fully understand the Development Needs Analysis of each team
• Responsible for the design, development and delivery of training programmes within Just Mortgages
• Facilitate and improve colleague performance in both sales and customer experience
• Develop training programmes demonstrating a true blended learning approach
• Evaluate their progress and react to any shortfalls in performance
• Design, develop and deliver Training Programmes to meet with all aspects of procedural compliance and legislative requirements
• Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements
• Keep up to date with best practice and recommend implementation within the company where appropriate
• Participate in and co-ordinate special projects as requested.
• Provide feedback on trainees’ abilities and their progress
• Utilise our LMS to produce engaging and relevant training events’

This is more than just a job; this is your chance to develop a career in one of the most in-demand mortgage brokerages in the country. Just Mortgages want to help you grow and develop with your team as we continue to grow the business to new heights.