Learning & Capability Manager

at  Gallagher

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview:

• Leadership Opportunity
• Organisation which celebrates collaboration and innovation
• Something for everyone - range of employee benefits, discounts and wellbeing programs

The key focus of our Learning & Capability Manager is to drive competency uplift in the business unit to support operations in achieving performance measures. This position will focus specifically on supporting the learning and capability needs of our Victorian Workers Compensation business unit, whilst leading a team of Technical Training Specialists to deliver and develop technical training for claims staff.
You will strategise, develop, implement, and monitor the effectiveness of a comprehensive learning and capability framework aimed at enhancing the skills, capabilities, and compliance standards. This role must balance the local operational needs with the national Learning & Capability strategy to ensure that the function operates as efficiently and effectively as possible.
The role is a full time, in office position providing advice directly to the General Manager and operational leadership.
Responsibilities: