Learning & Capability Manager

at  Ministry of Justice

Salary 1
£33,104 - £34,694
Number of jobs available 1
1
Detail of reserve list 1
12 Months
Region 1
East of England
City/Town 1
Bedford
Building/Site 1

HEO

Organisation Grade for HMPPS 1
Band 5
Post Type 1
Permanent
Working Pattern 1
Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
Role Type 1
Administration / Corporate Support
Job description 1

SUMMARY

The key objective of the Mentoring scheme is to ensure that new recruits have a supportive and smooth onboard experience into their new working environment, providing ongoing guidance and support.
You will be responsible for offering the possibility to commence the process of culture change within the prison, instilling positivity and resilience in new recruits. within a challenging environment ensuring high standards of professionalism, decency, safety and security.
Mentoring/coaching skills are highly desirable and successful candidates can be offered the opportunity as part of their personal development to study for formal qualifications.
A key measurement for success in the role will be a noticeable uplift in new staff retention.

The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for establishing and managing a buddying scheme ensuring that deadlines are met and work is completed accurately and assigned.
• Responsible for ensuring that all new members of staff have a named individual who stays in close touch for at least their first 3 months and provides information, practical help and encouragement on a less formal basis than the mentors themselves.
• Responsible for ensuring the hub meets its requirements to provide a fully centralised on-boarding service to all new staff within the prison. This includes facilitating a local buddy scheme, working with Invision where required, to ensure all new colleagues have a buddy.
• Responsibility for planning, learning and development. Reporting into the SMT, will analyse development needs and embed plans to strengthen the capability and confidence of new and existing staff, particularly new prison officers.
• Coordinate the induction and training for new recruits by liaising with relevant teams ensuring appropriate processes are in place including induction timetables are set and met.
• Complete quality assurance checks on the mentoring scheme products and process to ensure they are completed, sanitised and disclosed in line with policy.
• Obtain, review evaluate the effectiveness of the mentoring scheme processes. Brief and provide advice on the mentoring scheme processes and meet organisational requirements.
• Responsible for maintaining contact with the individual as a point of contact and information and helping them to prepare for their new role responding to their queries.
• Ensure arrangements are made to meet and welcome new colleagues on their first day and after early residential foundation training. Work with colleagues and managers to ensure new colleagues feel supported and valued.
• Liaise and work with the People Hub and the Business Hub to ensure all relevant tasks and actions for new recruits are processed efficiently and accurately such as ordering of uniforms, epaulettes, ID Cards, setting up of IT.
• Undertake other administrative management tasks including responsibility for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.