Learning Design Practice Lead

at  TOWER Insurance

WHY YOU’LL LOVE WORKING WITH TOWER

At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in and with.
We also have a plan to lead our industry forward into a more customer-centric future with innovation and disruptive thinking, as a unique Kiwi and Pacific insurance provider operating for over 150 years, with roots all the way back to Dunedin.

WHAT WILL YOU BE DOING?

This is an exciting new opportunity to transform the design and modernisation of learning at Tower. This pivotal role will spearhead the evolution of our learning and development, defining the use of technology to modernise our approach. By enhancing our learning methods, you will establish a robust, e learning ecosystem that fosters continuous growth.
Working across NZ, Fiji, and the Pacific, your responsibilities will be instrumental in uplifting learning across Tower, particularly within our customer-facing teams and change programmes.
This role promises to be impactful and rewarding, shaping the future of learning at Tower.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL ALSO BE ABLE TO DEMONSTRATE THE FOLLOWING:

• 7+ years’ experience with modern learning and knowledge management solutions that suit the audience and business needs. This includes learner-led, facilitator-led, eLearning, and blended learning solutions.
• Strong experience in developing self-driven, online, and virtual/in-person learning solutions
• Deep experience in instructional design
• Experience in learning solutions that support both technical product, process, and systems skills as well as customer sales and service competencies
• People leadership experience with a track record of developing learning and knowledge management specialists.
• Experience with modern ways of working preferred
  We do what’s right; if you feel comfortable doing so, please let us know early in the process if there are any diversity needs, we can meet or make reasonable adjustments to enable you to shine. If you would like to note which pronouns you use at any point in the application or interview process, please let us know. We are proud holders of the Rainbow and DV Free Ticks which are important to us.
  We are seriously committed to diversity and inclusion and welcome any successful candidate to get involved in one of our Inclusion Network Groups, which will help us to better understand and meet the needs and interests of our increasingly diverse workforce.