Learning & Development Consultant

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity: Reporting to the Learning & Development Senior Manager, the Learning & Development Consultant partners with business unit leaders to develop performance and learning solutions for new hires and existing employees. This role has a strong emphasis on customer service etiquette, and product knowledge in short and long term disability, leave management, and supplemental health to prepare new and existing staff in delivery of service excellence during intake of new claims and in responding to customer inquiries.

Please refer the Job description for details