Learning & Development Executive

at  RIXOS

Company Description
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you’re here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest’s stay is memorable and exceeds expectations.
Job Description

ADULT EDUCATION OR INSTRUCTIONAL DESIGN COURSES:

• Knowledge of adult education principles and instructional design can be valuable for creating effective training programs.

COMMUNICATION SKILLS:

• Strong written and verbal communication skills are essential for developing and delivering training materials.

INTERPERSONAL SKILLS:

• The ability to work well with people at all levels within the organization and to build positive relationships with staff is crucial.

ORGANIZATIONAL SKILLS:

• Effective organization and project management skills to plan, implement, and evaluate training programs.

EXPERIENCE IN TRAINING AND DEVELOPMENT:

• While not strictly academic, practical experience in designing and delivering training programs is often highly valued.

KNOWLEDGE OF INDUSTRY TRENDS:

• Staying informed about current trends and best practices in training and development, especially within the hospitality industry.

1.1 Compilation and updating of the requisite training manuals and tools per field
1.2 Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid & Dubai Way.
1.3 Updating of personal training history files of all employees in co-ordination
1.4 Is familiar with Training Guidelines and Talent & Culture Policy issued by the Corporate Head Office and ensures that they are applied accordingly.
1.5 Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates.
1.6 Managing Room Bookings for trainings planned and preparing of BEO’s when required.
1.7 Responsible for preparation of all Training and recognition certificates.
1.8 Ensuring that booked training rooms are set up as per requirements of the respective trainings.
1.9 Create Printed and instructional materials to be used in training.
1.10 Following up on nomination lists to ensure departments nominate Colleagues.
1.11 Managing Training Attendance and nominations using Learning management system.
1.12 Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date and in complaince with ISO policy.
1.13 Faciliate some sections assigned for trainings to support the training team.
1.14 Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders.
1.15 Managing Tracking of cross training/ cross exposure and preparing certificates.
1.16 Implement and evaluate training practices to maximize efficiency and effectiveness.
1.17 Preparing Training Certificates for All Rixos Trainings.
1.18 Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback.
1.19 Conduct IFH trainings for Restaurant Reservations and Operators when reports are released.
1.20 Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.
1.21 Updating the Product Knowledge sheet for Hotel to capture all new information.
1.22 Making Purchase requisitions for items required for training department.
1.23 Updating the Monthly Training Report.
1.24 Compiling the Training needs for Rixos during the Appraisal period from the appraisal Forms.
1.25 Participating in Colleague Engagement Activities involving T&C & Training.
1.26 Actively seek current training methods and best practices to facilitate training employees.
1.27 Participate in creating and implementing each year’s training courses and materials.
1.28 Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
1.29 Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
1.30 Communicate in a professional, positive and courteous manner at all times with all levels of internal and external employees.
1.31 Handle confidential matters/information with the appropriate level of sensitivity.
1.32 Ensure compliance with all health, hygiene, security, safety and fire rules & regulations.
1.33 Take responsibility for own development.
Qualifications