Learning & Development Specialist (English-Spanish or Chinese)

at  Lee Kum Kee

ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 200 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century-long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.
Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 300 employees. We are looking for the best and brightest talents to join our company and work together to bring the next level of success!

POSITION SUMMARY

The Learning and Development Specialist is a skilled, highly motivated individual with a history of high performance and creativity to support the area of Learning & Development (L&D), including career development, onboarding, and leadership development. This individual will partner with Human Resources (HR) colleagues, internal leaders and external trainers to drive innovative and high-impact talent and organization development programs and initiatives aligned with the company’s strategic goals and vision. He/she is responsible for designing, developing, and implementing/facilitating comprehensive solutions, training, and action plans to improve both organization and individual staff performance. He/she will also establish relationships with key members of the organization to enhance the credibility and reach of the Learning & Development function.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

EDUCATION, SKILLS AND EXPERIENCE

• A Bachelor’s degree in Organization Development, Human Resources or related discipline from an accredited 4-year university.
• A minimum of 5 years of relevant learning and development professional experience.
• Demonstrate thought leadership and experience in leading innovative solutions in the field of learning, development, business solutions, and talent management.
• Practical experience consulting with different function heads to identify needs and develop innovative solutions.
• Demonstrate understanding of the latest leadership training and development theories and trends.
• Demonstrate understanding of design principles and ability to deliver learning solutions.
• Able to develop strong working relationships, manage projects, facilitate change processes, and effectively communicate to achieve organizational goals.
• Demonstrate analytical decision-making, project management, group facilitation, innovative problem solving, prioritization, and internal consulting.
• Must be proficient in Microsoft Office including PowerPoint, Word, Excel and Outlook; LMS or training platforms including running ad hoc reports/queries.
• Must be familiar with the use of online training solutions.
• Experience in leading teams and/or managing others.
• Must have a strong sense of ownership and high integrity.
• Able to handle confidential information.
• Must have strong logical, analytical and problem-solving skills.
• Must be organized and able to prioritize tasks and handle multitasking in a fast work pace.
• Must be a self-starter, fast learner and able to work independently with minimal supervision.
• Must be a collaborative, responsive and proactive team player.
• Must have a can-do and positive work attitude.
• Attentive to details is a must.
• Certified Professional in Learning and Performance (CPLP) Credential is highly preferred.

LANGUAGE SKILLS

• Must be bilingual in English & Spanish or English & Chinese (Mandarin or Cantonese).
• Extremely strong written and verbal communication and presentation skills.

MATHEMATICAL SKILLS

• The individual must be able to apply basic mathematical concepts to perform daily functions.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Consult and work collaboratively with function heads, L&D team in Headquarters and external trainers to design, develop, implement, and execute on learning and development programs.
• Prioritize the learning and development programs that promote the company’s corporate culture and positively impact performance and organizational strategic goals.
• Design, develop, manage and facilitate innovative and effective in-person learning solutions around leadership, onboarding, corporate culture, diversity & inclusion, performance coaching, and etc.
• Develop effective training materials utilizing a variety of media best fit for the targeted audience and deliver the effective learning results.
• Train and coach managers, supervisors and others involved in employee development efforts.
• Plan, organize, facilitate and order supplies for employee development and training events.
• Work closely and effectively with external training organizations to plan, organize and facilitate trainings.
• Administer Learning Management System (LMS) and assign trainings to audience per the development programs or needs; timely maintain accurate training records in the system and run monthly/ad hoc reports.
• Ensure training data and records are fed to HRIS timely and accurately, and resolve any issues by working with vendors.
• Be responsible for all training related audits (e.g. internal audits, ISO, OSHA, GMP, etc.) and provide training records as requested timely.
• Administer Talent Management System (TMS) and Talent Review process to ensure thorough completion; work with function heads/managers to follow thru the development plans and provide training and assistance to TMS users as needed.
• Administer training and development programs and monitor training expenses against the L&D budget.
• Use appropriate metrics to evaluate the effectiveness of organization development projects and report conclusions and make recommendations to leaders and stakeholders.
• Collaborate with L&D team in Headquarters to align leading edge curriculum solutions to identified organization needs and systems.
• Work with Headquarters to organize Employee Engagement Survey; interpret and prepare survey results, organize and host result sharing and action plan sessions. Follow through all action plans with respective personnel.
• Work with HRA members in organizing employee and volunteer activities to promote corporate culture.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to talk or hear.
• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position may regularly require long working hours and occasional weekend work as job duties demand