Learning Director Operations

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

SKILLS AND PREFERRED QUALIFICATIONS:

• Bachelor’s degree in business, human resources or related field, advanced degree preferred
• 10+ years of learning and development, HR, or business experience
• 4+ years of managerial experience
• TECHNICAL: Understanding of adult learning principles and seen as a learning expert in assigned area or enterprise initiative
• INFLUENCE: History of directly or indirectly influencing senior leaders and teams by proven results driven through excellent leadership in action and challenging status quo
• ANALYTICAL: Ability to interpret data to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives and recommend action
• PROBLEM SOLVING: Problem solving orientated, with the ability to recognize needs, anticipate issues, and develop solutions using strong analytical, business knowledge, and financial acumen
• STRATEGIC THINKING: Strategic thought leader that proactively responds to changing business needs and objectives, while considering implications of business or people related decisions and actions
• COMMUNICATION: Strong verbal and written communication skills, with the ability to effectively build and articulate messages with story-telling techniques and detailed points of view
• INTERPERSONAL: Effective interpersonal, influence-management, and communication skills, particularly in building relationships with business leaders and key stakeholders and presenting to senior leaders
• RESULTS ORIENTED: Drives results with purpose, speed and agility, delivering against business specific needs while championing a broader One U.S. Bank approach
• LEADERSHIP: Experience in providing work direction, coaching, and guidance to direct reports, other HR professionals and administrative staff, as applicable
  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

THE ROLE:

The Learning Director – Operations will be responsible for defining, developing and implementing ongoing learning strategies and annual learning plan for their assigned business area or enterprise-wide learning programs that are aligned with current and future capability and skills needs. Our team is growing, and this leader will have an opportunity to make an impact by building new, innovative and transformational programs for U.S. Bank.

PRIMARY RESPONSIBILITIES:

• Leads cross-functional teams and is accountable for effective learning outcomes and building effective partnerships across Human Resources and with the business to ensure employees have the skills and capabilities needed to drive business strategy.
• Creates and delivers external market insights, as well as qualitative and quantitative data to assigned business unit(s) to recognize trends and assess learning strategy effectiveness.
• Ensures a high-quality learning experience by leveraging a deep understanding of adult learning science, maximizing learning technology, and a desire to deliver differential and dynamic solutions by translating organizational talent objectives into learning strategies.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la