Learning Specialist

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

YOU BRING THE FOLLOWING SKILLS AND COMPETENCIES:

• Experience in a shared service center, preferably in a Learning/HR services environment.
• Experience with Cornerstone or other cloud-based learning management solutions preferred
• Learning and development know-how.
• Customer Service experience
• Fluent in English required, additional languages a plus, based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)

SKILLS/ CAPABILITIES

• Excellent problem-solving/analytical abilities
• Excellent communication skills & team player
• Ability to effectively work in a matrix organization across geographies and divisions.
• Ability to navigate complex Learning data structure
• Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)

SHE REQUIREMENTS

Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.

FURTHER REQUIREMENTS

• We are seeking an individual with a degree and 1-3 years of related experience in a Learning/HR area and/or working experience in a team and service delivery or customer care environment.
• Experienced and efficient handling of standard IT applications, preferably Google suite
• You bring the following qualifications: University degree, HR preferred
  Who we are
  At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
  The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.
  Roche is an Equal Opportunity Employer