Leasing Administrator

at  Savills Middle East

SKILLS, KNOWLEDGE AND EXPERIENCE

• Educated to degree level or equivalent
• Fluent speaker of the English language
• Demonstrable record of working within a professional environment, following best practice and process within an administrative role
• Substantial evidence of database input/management
• Experience in working with in a client and customer facing role
• Real Estate background
• Accounting environment

THE ROLE

Savills is hiring a Project Leasing Administrator to work as part of the projects team within the Exclusive Leasing department. The chose candidate will be a full-time liaison between the Landlord, Tenants and Savills leasing agents, with responsibility for the entire leasing administration process.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. The ideal candidate will be fluent in English with previous administrative experience within real estate. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.

KEY RESPONSIBILITIES

• Attend to walk-in leasing customers and support any administration surrounding lease processing
• To ensure that any customer queries/matters are distributed to the appropriate agent in a timely manner
• To prepare the contracts (in line with Savills’ process) in a timely and efficient manner
• Liaising with clients through emails and telephone, responding in a professional and timely manner
• Log all data, accounting, client, etc applying attention to detail and accurate information, in line with process
• Liaise with 3rd party agencies and ensure compliance with Savills and Client’s processes and brands.
• Generate weekly client reports on strict deadlines.
• Provide general office support for the team members relating to the project
• Manage payment collection process of agent deals in line with the appropriate process
• Prepare agent paperwork/files ready for accounts and end of month figures.
• Build good client rapport through day-to-day liaison, aligned to the Savills brand
• Have a full awareness of the Savills business to pass cross selling opportunities to management
• Work as a team member, sharing knowledge and experience to enhance efficiencies
• Work closely with team members to deliver team goals and objectives
• Attend Savills launch/hosted events, representing the Savills brand, expanding on the Savills/client relationship
• Ensure accurate and timely input of data onto database (Goyzer/Hubspot/CRM)