Leasing Consultant - New Lease-Up Community

at  Wilcox Communities

LEASING CONSULTANT at Wilcox Communities for a new community in Lewis Center, OH.
Wilcox Communities seeks to hire a full-time Leasing Consultant to join our Central Ohio team. The Leasing Consultant will be someone that helps Wilcox Communities achieve leasing goals and customer experience goals at The Residences at Ryan Creek. If you have a history of sales success and outstanding customer service, especially in the property management field, we would love to hear from you!

ABOUT US

Wilcox Communities is a family-owned, award-winning company. Although the Company has grown tremendously over the years, we still pride ourselves on keeping our original focus of developing quality neighborhoods with a unique focus on customer service, all while maintaining a family-owned team atmosphere.
At Wilcox, we develop and manage for-rent, maintenance-free communities with our beautiful offering of single-family apartment homes. Our communities focus on offering amenities that enhance the lives of our residents and services that allow for care-free living. Each of our communities includes on-site management and maintenance, full-service amenity spaces with coffee bars and active spaces tailored to the wants of our residents, such as a club house with fitness facility, dog parks, walking paths, community gardens and bocce ball courts.
OUR PURPOSE: To be the premier provider of rental-home communities with residents-for-life by combining the value and quality of our homes and amenities with world-class customer service, one neighborhood at a time.
OUR VISION: To achieve a level of customer satisfaction in our communities that enables our residents to live happier and more fulfilling lives.

As a Leasing Consultant with Wilcox Communities your role will primarily include:

• Lead Management: Initial responses and following up with potential residents to provide

information about our communities and apartment homes.

• Property Tours: Giving guided tours of the Community and apartments.
• Administration: Assisting with new lease applications and related processes and coordinating

the renewal lease process for current residents.

• Customer Experience: Following-up with current and prospective residents on feedback and

concerns. Assisting with customer service and experience initiative and events throughout the
Community.

REQUIREMENTS

• Your Experience: You’ve worked in a fast-paced, professional environment, you enjoy engaging and interacting with people, and you are motivated by achieving defined sales goals.
• Your Cultural Traits: We’re a dispersed organization by the nature of our business but our Associates are strongly united by our Mission: Residents-for-Life. Although we’re a diverse team, our Associates possess similar qualities that make us successful. We’re looking for Associates that believe in doing the right thing, work well together, live to delight our customers, enjoy having fun at work and are results driven. As a Leasing Consultant, you’ll also have a strong desire to achieve goals and deliver great customer experiences.
• Working Weekends: You’ll be required to work weekends as a part of your regular schedule. Your schedule will include regular days off that fall between Monday and Friday.
• Your Education: Associate’s or Bachelor’s degree is preferred, High School (or GED) required.

Required Qualifications, Skills, and Experience:

• Sales and/or property management experience
• Experience in a customer facing role with responsibilities including customer service, conflict resolution and anticipating resident needs
• Excellent verbal and written communication skills
• Experience in event planning and coordination, preferred but not required
• Responsible, accountable, and self-motivated, qualified individual will be able to work in a fast-paced environment
• Experience with Entrata Property Management Software preferred, but not required
• Proficient in Microsoft Office and basic personal computer skills

• Lead Management: Initial responses and following up with potential residents to provid