Leasing Consultant

at  Northshore Personnel Services Inc

Job Title: Leasing Consultant
Company: Red Tail Residential
Location: TBD
Status: Full Time, Non-Exempt
Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, Senior Community Manager

JOB DESCRIPTION:

In this role, you will provide outstanding customer service, conduct market surveys, and handle various aspects of leasing, including showing and moving in prospective community members. Your responsibilities will encompass daily updates of unit availability, processing rental applications and maintenance requests, and managing collections in accordance with Red Tail’s standards. The position also involves clerical and phone support, maintaining accurate community member files, and overseeing scheduled move-ins to ensure apartments meet Red Tail’s standards. You will demonstrate the ability to resolve resident complaints, conduct move-out unit walks, and address pertinent issues by escalating them to the Supervisor. Additionally, you will perform any additional tasks or duties assigned by the Supervisor.

COMPUTER SKILLS:

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

EDUCATION:

• High school education or equivalent is required.
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions.

PROFESSIONAL EXPERIENCE:

• One year of experience in the service industry is preferred.
  Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include, but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely.
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include, but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely.
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing.