Leasing Consultant

at  Thrive Communities

LEASING CONSULTANT QUALIFICATIONS:

• Prior customer service experience required
• Prior leasing experience in multifamily property management preferred, but not required
• Weekends required
• Excellent customer service, sales, and closing skills required
• Strong understanding of Microsoft Office required, experience with Yardi, CRM, and On-Site preferred
• Desire to learn and take initiative on projects and tasks
• Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws
• Driven team player looking to bring a positive energy to the team
• May require a Driver’s License and insurance
  If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

PHYSICAL REQUIREMENTS

• This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.
• Constant need to type, write, & grasp (working at a computer and answering phones)
• Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
• Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs
• For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.

LEASING CONSULTANT PURPOSE:

The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.

LEASING CONSULTANT JOB RESPONSIBILITIES:

• Oversees the resident life cycle from the time a lead is initiated until move-out.
• Maintains a professional and friendly atmosphere in the leasing office and throughout the community for all current and prospective residents and clients.
• Conducts community tours and showcases the community features, benefits, and amenities.
• Regularly follows up with prospective residents via phone and email.
• Maintains close communication with maintenance team to ensure work orders are being completed and units are move-in ready
• Completes all lease and renewal applications, assists with application verification, and notifies prospective residents of results.
• Responsible for shopping competitors and sharing your findings with the Community Manager and on-site team.
• Inspects models and vacant units daily to ensure cleanliness.
• Answers incoming phone calls and emails and responds to inquiries in a timely fashion.
• Oversees ongoing resident relations and assists with planning and hosting resident events and activities
• Contributes to a positive team environment and happy resident base.
• Performs any additional duties assigned by assistant manager, Community Manager or supervisor.

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington’s best workplaces 7 years in a row, Thrive builds on its culture by offering the following benefits:

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• $150 Leasing Commission
• $75 Renewal Commission (split between entire on-site team per renewal)
• Medical benefits effective 1st of the month following your start date!
• 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
• Optional HMO dental plan including adult and child orthodontics
• Vision Option
• $20,000 life insurance policy
• Long-term disability coverage
• 24 hour Employee Assistance Program/Hotline
• Discounted Pet Insurance rates + additional voluntary benefit options
• $300 annual professional development/tuition reimbursement
• Training opportunities and career progression/growth plans