Legal Aid Worker

at  Legal Aid Ontario

Union: OPSEU - Districts
Job Number: J0624-0425
Job Title: Legal Aid Worker
Job Type: Permanent Full Time
City, Province, Country: Oshawa, Ontario, Canada
Job Location: Oshawa
Job Category: Customer Service / Customer Associates
Job Classification: S4U
Role Designation:
LAO Workplace Based - Role is physically based in an in-person LAO workplace.
Open Positions: 1
Posting Date: June 17, 2024
Closing Date: June 30, 2024
Salary: $51,892.01 - $77,458.93/Year
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It’s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

KEY ACCOUNTABILITIES

rry out initial intake of clients, including administering the financial and legal eligibility tests.

• Assess or triage client needs in order to refer clients to the appropriate resource(s) and/or service(s).
• Assist clients and lawyers on the phone and/or in-person by providing general information, including the status of applications, appeals or referrals.
• Check for conflicts, assign files to duty counsel and schedule document preparation appointments in family law matters.
• Assist in scheduling duty counsel.
• May be required to assist with the drafting and preparation of court documents under staff lawyer supervision
• Assist in R.39 remote court
• Enter data and update files in Legal Files.
• Input client data in PeopleSoft
• Liaise with private bar lawyers and other appropriate court stakeholders.
• Ensure printed materials, documents and office supplies are replenished and maintained at the office.
• Perform other duties as required.

REQUIRED SKILLS & EXPERIENCE

• Excellent communication, interpersonal and interview skills.
• Ability to exercise sound judgment in interacting with clients, lawyers and other agencies, especially in stressful situations.
• Ability to effectively identify the needs of the clients, in order to refer them to the appropriate services.
• Sound knowledge of LAO guidelines, policies and procedures.
• Ability and willingness to learn and adapt to new or modified policies and procedures.
• Good understanding of family and criminal court processes, rules and practice.
• Ability to travel
• Knowledge of relevant legislation would be an asset, such as the Family Law Act, Children’s’ Law Reform Act; Child, Youth and Family Services Act.
• Intermediate knowledge of Microsoft programs (e.g. Word, Excel, Outlook).
• Experience in the use of Legal Files and PeopleSoft programs
  This position is represented by the OPSEU and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from the date of hire.
  To apply, submit a cover letter & résumé.
  Only those candidates selected for an interview will be notified by email.
  Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
  First time applying to LAO? You will need to create a profile AND then apply for the position. Already have a Njoyn account? Just sign in and select “my jobs” to apply. Once you have successfully applied you will receive a confirmation email.
  Trouble applying? For telephone support please call 1-877-427-7717 or email support:candidate.njoynhelp@cgi.com.

Please refer the Job description for details