Legal Operations Specialist

at  Paypal

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: We are looking for a Legal Operations Specialist to support PayPal Singapore, where he/she will steer process improvement initiatives for the Commercial Legal team, help drive better efficiencies in the day-to-day contract management activities, including metrics and training material.
Job Description:
You will be a strong problem solver as part of the Legal Ops team, to evaluate current processes and workflows, be able to identify gaps and lastly to execute efficiencies against them. You should be comfortable operating in a culture of change management and transformation.

In your day-to-day role you will:

• Identify areas for process improvement: Streamline and redesign processes within Legal (be it operational activities or system improvement or tools enhancement)
• Identify gaps, communicate to leadership and make recommendations to address process inefficiencies. Lead process transformation initiatives.
• Create and maintain user guides and/or training materials to provide onboarding, training and technical support to legal teammates and business customers on new technology tools and procedures.
• Provide guidance on technology and systems to improve team productivity and efficiency - in collaboration with IT, and manage the design, rollout and training for new and updated systems.
• Support contract management and execution process, include local wet signature execution. Some tasks need to be completed in person, so office visits are required on a rotational and as-needed basis;
• Read and analyze contracts for specific terms and requirements in support of audits
• Support the legal operations team with process improvements and system trainings
• Assist with running electronic and hardcopy reports and creating departmental metrics to assist the company in budgeting and strategic planning;
• Assign contracts to attorneys

What do you need to bring:

• Diploma/Degree certification would be advantageous
• Minimum 5-8 years of working experience in legal operations for a large multinational corporate or law firm
• Proven track record of initiating change management and execution on process improvement would be mandatory
• Strong aptitude for problem solving and solutioning, comfortable to challenge status quo in seek for overall efficiencies and better team collaboration
• Technologically savvy with an interest in contract management tools and extreme competency with Microsoft Excel, Microsoft Word, & Microsoft Outlook
• Preferred: Experience using PowerBI (or PowerAutomate tools) for workflow and CLM systems (Salesforce)
• Ability to read contracts with an eye for specific legal provisions (such as termination, exclusivity and pricing)
• Ability to multitask and work independently under strong organizational skills
• Confident self-starter with excellent interpersonal, organizational and communication skills
• Fluency (reading/writing/speaking) in English is essential
• Adaptable individual possessing high integrity, excellent judgment, a sense of humour and a love for fun and adventure
• Knowledge and enthusiasm for the PayPal business/products

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated

• Identify areas for process improvement: Streamline and redesign processes within Legal (be it operational activities or system improvement or tools enhancement)
• Identify gaps, communicate to leadership and make recommendations to address process inefficiencies. Lead process transformation initiatives.
• Create and maintain user guides and/or training materials to provide onboarding, training and technical support to legal teammates and business customers on new technology tools and procedures.
• Provide guidance on technology and systems to improve team productivity and efficiency - in collaboration with IT, and manage the design, rollout and training for new and updated systems.
• Support contract management and execution process, include local wet signature execution. Some tasks need to be completed in person, so office visits are required on a rotational and as-needed basis;
• Read and analyze contracts for specific terms and requirements in support of audits
• Support the legal operations team with process improvements and system trainings
• Assist with running electronic and hardcopy reports and creating departmental metrics to assist the company in budgeting and strategic planning;
• Assign contracts to attorney