Legal Operations Specialist

at  TD SYNNEX

Job Purpose :

The Legal Operations Specialist role has responsibility for the implementation and operational support end-to-end processes, systems and services related to Legal Operations Globally. This includes coordination of activities to ensure that business objectives are achieved, liaison with management, assist in the development of systems and process improvement solutions for the legal and compliance organization globally.

• Responsible for documenting, maintaining, updating, publishing department procedures and processes, and creating training as required for each.
• This position is also responsible for helping to develop and execute training plans for new systems, procedures, and updates to current systems, and statistical reporting for each.
• Interaction with IT and Legal & Compliance system providers is required to ensure all issues are resolved, new systems, policies and updates to current systems, and statistical reporting for each.

Responsibilities :

• Support Legal & Compliance Projects including helping to ensure deliverables meet timeline commitments, communications on progress, escalation of issues to Legal Operations and Legal & Compliance leadership. 25%
• Support the development and maintenance of legal and compliance advanced dashboards and analytics capabilities leveraging data from the systems that the Legal and Compliance organization relies on. 15%
• Liaise with the IT team on identifying, implementing, integrating, and optimizing applications and tools, and building internal tools and automation capabilities. 10%
• Support the execution of a technology roadmap and support Legal technology initiatives such as matter management, compliance management, and Workflow automation systems. 20%
• Develop and support communications that promote collaboration and knowledge sharing across the organization (e.g. centralized resources, processes, memos, and best practices. 15%
• Help execute the strategy for the Legal Ops team, including annual goals, objectives, key results, and other metrics. 15%
• Additional duties as assigned.
• Meets attendance and punctuality standards

Knowledge, Skills, and Experience :

• >1 to 3 Years of relevant work experience
• Bachelor’s degree required
• Experience with workflow automation a plus
• Understanding of how to read and analyze data using standard data analytics tools
• Ability to learn low-code/no-code workflow automation tools quickly
• Project and Change Management skills a plus
• Able to execute instructions and to request clarification when needed.
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with higher levels of management (managers & above)
• Understand, communicate, and collaborate effectively with people across various identities
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to effectively multi-task.
• Able to maintain confidentiality of sensitive information.
• Able to collaborate and build solid, effective working relationships with others.
• Able to quickly learn/adapt to new systems and technology.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

The Legal Operations Specialist role has responsibility for the implementation and operational support end-to-end processes, systems and services related to Legal Operations Globally. This includes coordination of activities to ensure that business objectives are achieved, liaison with management, assist in the development of systems and process improvement solutions for the legal and compliance organization globally.

• Responsible for documenting, maintaining, updating, publishing department procedures and processes, and creating training as required for each.
• This position is also responsible for helping to develop and execute training plans for new systems, procedures, and updates to current systems, and statistical reporting for each.
• Interaction with IT and Legal & Compliance system providers is required to ensure all issues are resolved, new systems, policies and updates to current systems, and statistical reporting for each

Responsibilities :

• Support Legal & Compliance Projects including helping to ensure deliverables meet timeline commitments, communications on progress, escalation of issues to Legal Operations and Legal & Compliance leadership. 25%
• Support the development and maintenance of legal and compliance advanced dashboards and analytics capabilities leveraging data from the systems that the Legal and Compliance organization relies on. 15%
• Liaise with the IT team on identifying, implementing, integrating, and optimizing applications and tools, and building internal tools and automation capabilities. 10%
• Support the execution of a technology roadmap and support Legal technology initiatives such as matter management, compliance management, and Workflow automation systems. 20%
• Develop and support communications that promote collaboration and knowledge sharing across the organization (e.g. centralized resources, processes, memos, and best practices. 15%
• Help execute the strategy for the Legal Ops team, including annual goals, objectives, key results, and other metrics. 15%
• Additional duties as assigned.
• Meets attendance and punctuality standard