Legal Triage Collections Officer

at  Chandler Macleod

REFERENCE

BH-157613
Our client AGL are seeking Legal Triage Collections officer to join them on a contract basis. This role will be for 12 months contract based in Melbourne CBD in a hybrid working environment. The incumbent will display behaviours which reflect and actively demonstrate alignment to the AGL Values of: Bring on tomorrow, Can do Will do, Be Safe and Be Supportive.
Credit Collections aims to minimise overdue accounts, prevent bad debts, whilst consuming the least amount of resources and upholding optimal customer experience. The team ultimately aims to identify opportunities to resolve customer indebtedness upstream and improve customer engagement in the collections lifecycle.
The Legal Triage Collections Officer is responsible for credit management/collections activity in late-stage collections, both in the SME and MCG collections portfolio, primarily focused on maximising AGL’s cash flow and minimising Net Bad Debt Expense. The position requires a deep understanding of the collection practices and regulatory compliance in the energy sector

Please refer the Job description for details