Leisure Club Assistant

at  Hand Picked Hotels

ABOUT THE COMPANY

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Leisure Club Assistant at Wood Hall Hotel & Spa, part of Hand Picked Hotels.
One of the best luxury hotels in Wetherby, Wood Hall Hotel & Spa, is a beautiful award-winning country house retreat promising peace and tranquillity with every stay. Originally built as a country retreat for the Scott family, Wood Hall Hotel & Spa in West Yorkshire is a world away from everyday stresses and pressures.
The hotel offers 44 stylishly-designed bedrooms, an award-winning 2 AA Rosette restaurant and a small health club and spa, renowned as one of the most luxurious spa venues in West Yorkshire. All of these attributes make Wood Hall Hotel the perfect destination for a romantic break, a family getaway or simply some rest, relaxation and pampering.

• The role of our Leisure Club Assistant is to welcome and engage with our members and guests, delivering exceptional customer service through greeting them on arrival, answering phone calls, responding to emails and booking them in for treatments & classes.
• Demonstrate knowledge of the hotel, health club & spa and treatments on offer and provide thoughtful recommendations, tailored to each guest to help create magical memories.
• Build and maintain relationships within the team and ensure communication is clear between the shifts.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.