Liaison and Diversion Team Administrator

at  Berkshire Healthcare NHS Foundation Trust

Interviews will be held on 11-03-2024
The Liaison Diversion (L&D) service sits as a top priority within the government’s criminal justice agenda. The L&D service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service. The service is high profile with research being conducted to feed into national policy, service development and best practice.
The service forms a service provision that spans region of Thames Valley. This post has a primary base in Reading, with some potential travel across Thames Valley for training, meetings etc.
The post holder is required to provide administrative and clerical support to the Thames Valley L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.
To act as Team Administrator for Thames Valley L&D service
Take minutes at Management, Team & Project Meetings and follow up actions including administration of invitations, distribution of agendas and room booking
Preparation and in-put of roster schedules using HealthRoster
Managing changes in shift requirements and absences (e.g., holiday & sickness) and updating roster schedules
Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
Support the Admin & Data Manager with data collection, filtering and cleansing to locate and correct problems. Producing ad-hoc data reports as and when requested.
Liaise and communicate effectively with external agencies including other mental health services, police and service users
Monitor and report on the allocation and use of Lone Worker Devices
Assist in screening of telephone calls and transferring accurate information to the clinicians
To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects and new service implementations)
To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
Monitor staff supervisions ensuring timely action by Managers
To liaise with estates and IT departments regarding work repairs/faults and escalating issues.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Working knowledge of Excel and Microsoft applications
Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, diploma or equivalent level of knowledge.
Previous secretarial/administration experience
Ability to work under pressure
Excellent organisational skills
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in these requirements, we recommend you apply today!
We are happy to answer any questions that you may have. Please don’t hesitate to call: Brooke Marshall, Business & Admin Manager on 07870 484361 or email brooke.marshall@berkshire.nhs.uk who’ll be delighted to help.
If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required