We are seeking an enthusiastic, friendly, and approachable individual to join a dynamic, small, friendly, and efficient team, assisting in delivering a quality library and knowledge service.
The post holder will be involved in the day to day running of the library enquiry desk, as well as being involved in delivering, improving, and promoting the full range of library services and resources.
This role is the first point of contact for library users, the ideal candidate will have a high standard of customer service skills, excellent communication skills, good IT skills, with the ability to learn quickly and a willingness to continually update their skills and knowledge.
This post provides an ideal opportunity to anyone interested in gaining experience and developing new skills working in a busy and diverse information service.
The post is based at Duncan Macmillan House Staff Library, Nottingham, but maybe very occasionally be required to work at the Rampton Staff Library, Retford.
Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Play a key role in the day to day delivery of the library enquiry desk, and maintain library materials by processing new stock, shelving and shelf tidying.
Provide an effective enquiry service resolving general queries and referring complex queries to the appropriate member of the professional team.
Assist with the day to day OpenAthens administration.
Administrative and clerical duties in relation to the library management system and the acquisition and management of library resources.
Provide basic instruction on accessing electronic resources.
Computer and photocopier troubleshooting.
Collate statistics on all library activities and key performance indicators.
Assist in the promotion of the Library service through social media and induction.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

TeamNottsHC

Please see the job description and person specification in the attachments before applying.
This document contains a full and detailed description of the role and what the main responsibilities and duties are along with the criteria that are required and considered when shortlisting applicants.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Please refer the Job description for details