Library Clerk

at  Jackson County Library Services

KNOWLEDGE, SKILLS AND ABILITIES

• Customer service techniques to handle a variety of customer interactions.
• Effective oral and written communications.
• Promotional skills to provide customers with information about services, programs, and special events.
• Effective problem solving skills.
• Interpersonal skills to promote teamwork.
• Knowledge of Microsoft Office Suite.
• Basic knowledge of computers, related equipment, Internet and fundamental research, and commonly used office software to perform data entry and to create original documents, save, and open/review/edit existing documents.
• Knowledge of the educational, developmental, and interest levels of different populations served.
• Knowledge of basic library services including ability to use alpha and/or numeric systems for accurate and fast-paced materials placement.
• Basic library circulation policies and procedures (and designated Administrative Rules).
• Library print and electronic resources including commonly used reference sources, library databases, and/or Internet.
• Library’s integrated library system.
• Ability to work both independently and in a team setting.
• Strong interpersonal skills.

MINIMUM QUALIFICATIONS

• High School Diploma or GED.

DESIRED QUALIFICATIONS

• Bilingual.

SPECIAL REQUIREMENTS/LICENSES

• Criminal background check required.
• Must be fully vaccinated against COVID-19 per JCLS Board Policy.
• Must be able to travel to other locations to perform work, and/or attend work-related meetings, workshops or conferences.

• Maintains the order and accuracy of library collections by shelving materials based on collection, location, and priority; routine shelf-reading of the collection to maintain organization.
• Performs daily hold routines to gather materials for customer holds pickup.
• Performs searches for titles/materials that are reported missing either by customers or staff.
• Provides daily maintenance of the newspaper and magazine collections.
• May perform routine mending of library materials following guidelines and procedures established by the Technical Services Department.
• Participates in needed and/or assigned business-related activities and clerical responsibilities to ensure the library building is open and operational.
• Regular attendance.
• Performs other duties as assigned.