Library/Tourism/Event Officer

at  Cloncurry Shire Council

OBJECTIVE OF THIS ROLE

This position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support across multiple venues.
Casual employees of Cloncurry Shire Council, also have the opportunity to be trained to support administration services, such as, reception and event/venue assistants to support program delivery via the Community Services and Economic Development department.

KEY RESPONSIBILITIES IN THIS ROLE

• Promote and maintain a positive image of Cloncurry Shire Council and associated facilities.
• Provide friendly and professional customer service to all patrons of each facility.
• Actively gain knowledge on local and regional product to promote at all facilities.
• Maintain effective administration practices, including maintaining visitor statistics, souvenir and brochure monitoring etc.
• Ensure security of cash for which the officer is given responsibility; and exercise a duty of care in relation to cash handling.
• Reconcile daily takings of cash and EFTPOS sales.
• General cleaning of museum facilities and exhibits; garden surrounds and toilets.
• Assist patrons and visitors access Council and information services, including although not limited to computers, resources, forms, and information services.
• Assist library members with RLQ online catalogue and access to the available eResources.
• Process and manage the Library’s collection with Aurora Library Management Software, including loans, returns, and requests.
• Assist with RLQ book exchanges to ensure resources stay relevant.