Licensed Customer Service Representative
at MutualONE
Ilderton, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Jul, 2024 | Not Specified | 01 May, 2024 | N/A | Relationship Building,Communication Skills,Microsoft Office,Otl,Commercial Insurance,Cip,Kindness | No | No |
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Description:
Have you heard the exciting news that Middlesex Mutual and McKillop Mutual amalgamated January 1st, 2024, to become MutualONE Insurance Company!
MutualONE invites a talented Licensed Customer Service Representative to join us on our journey. Embracing a shared culture and a commitment to our members’ peace of mind, we are building a strong, unified team to deliver innovative insurance solutions as we embark on a new chapter in our storied history.
How To Apply:
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Responsibilities:
ABOUT THE ROLE
Are you looking for your next opportunity in the insurance industry? MutualONE is looking for an experienced Licensed Customer Service Representative to join our team. Reporting to the Manager of Client Services, you will provide administrative support by assisting with renewals, client file reviews, applications, and client requests. You are responsible for providing knowledgeable, effective, and efficient customer service to clients in person and on the phone. You will offer insurance advice and process policy changes.
RESPONSIBILITIES
- Provides exceptional customer support to an assigned book of client business responding to member inquiries, renewal reviews, policy change requests, confirmation of coverage, and advising clients on claims questions
- Provide phone and in-person support to assist clients
- Determine risk acceptability, complete quotes and complete new business applications
- Act as an expert resource in insurance matters for MutualONE clients
- Work in collaboration with MutualONE’s underwriting department
- Be active within the community to support MutualONE’s mission
- Participate in projects and training initiatives
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Insurance
Banking / Insurance
Insurance, Customer Service
Graduate
Proficient
1
Ilderton, ON, Canada