Lifecycle Manager - SafetyCulture Marketplace

at  SafetyCulture

LIFECYCLE MANAGER - SAFETYCULTURE MARKETPLACE

Sydney
SafetyCulture Marketplace – Operations /
Full-time Permanent /
Hybrid
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SafetyCulture is a customer and product led SaaS company with the purpose of helping frontline teams get better every day.
We are building a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any organisation.
Headquartered in Sydney, SafetyCulture has six offices around the world and over 70,000 customers.
As part of our mission to make the workplace safer we have recognised our customers often need products or services to help them resolve issues and reduce risks in the workplace. This can be as simple as needing to order more masks to protect employees or as complex as a multi-disciplinary audit of a work environment. These actions are identified in our SafetyCulture app and the mission of the Marketplace team is to make it faster, cheaper and easier for our customers to complete these actions and have a safe work environment.
Reporting directly to our Head of digital acquisition, your primary mission will be to drive strong engagement between our customers and SafetyCulture Marketplace, ensuring they get maximum value from our products and services. We care deeply about our customers’ success and your initiatives will help guide them through the experience from sign-up to retention and advocacy.
Own your metics and work closely with cross functional teams to bring your inspiring ideas to life. This is a greenfields opportunity and you have the opportunity to meaningfully contribute to the growth of one of Australia’s most successful technology companies. We’re investing our resources into creating and shaping a better workplace for all. We are growing fast and looking for talented, self-motivated people that value collaboration, growth and learning to join our team.

Please refer the Job description for details