LIFEGUARD / ASSISTENTE BAGNANTI | Castello di Casole, a Belmond hotel

at  Belmond

Castello di Casole, a Belmond property is looking for season 2024 a Pool Attendant.

REQUIREMENTS:

• Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He/ she uses and interprets non-verbal behaviors to enhance understanding;
• Emotional intelligence: he/she shows the ability to control and express his/her emotions and to handle interpersonal relationships;
• Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop himself/herself;
• Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and takes ownership of one’s tasks and responsibilities;
• Adaptability: he/she accepts change and participate in new programs and processes. He/she is willing to learn new skills and keep up to date with developments in the department. He/she deals with multiple tasks and alters behavior / priorities as changes occur and remains calm in pressurized situations.
• High School diploma or general education degree;
• Fluent in English and Italian;
• Lifeguard Certification.

Assist/ensure Guests courteously and efficiently according to Belmond standards;
Anticipate Guests’ needs;
Ensures that work station is clean at all the times;
Ensure all pool furniture is neatly arranged and cleaned;
Work closely with colleagues of other Department providing assistance.