Lifestyle Manager

at  FirstService Residential

JOB OVERVIEW:

As a Lifestyle Manager you will be responsible for curating and enhancing the resident experience within our onsite community. This is a newly developed role. You will coordinate and execute various events, activities, and programs designed to foster a vibrant and engaging community atmosphere. The ideal candidate is passionate about creating memorable experiences, building relationships, and enriching the lives of residents. The candidate will be an independent self-starter and will be curious and able to perform research to find creative solutions to complex challenges.
Compensation: $72,000 - $77,000

SKILLS & QUALIFICATIONS:

• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service
• Strong verbal and written communication
• Exceptional organizational and time management skills
• Proficiency in computer applications, including Microsoft Office with the willingness and ability to learn new software.
• Ability to enforce and adhere to policies set forth by the Board in a respectful and authoritative nature.
• Must be able available and actively participate in Community Events, as well as assist Residents with private events when required.
• Must demonstrate good judgment and critical thinking skills. This is especially critical when management is not present.
• Ability to think and work independently as well as part of a team.
• Ability to determine next level involvement for conflict resolution.
• Must be able to work well under pressure and deadlines. Must be a quick thinker and able to work quickly and accurately.
• Knowledge of related safety practices
• Ability to work a Flexible Schedule as necessary
• Must have the ability to work on the weekends
• Proficient in English.

EDUCATION & EXPERIENCE:

• Possesses a minimum of a 4-year college degree, preferably in the field of recreation, community events management or hospitality.
• 2-4 years’ experience in the events/recreation field, city government community services, and/or community management field.
• Proven track record working with Volunteer Committees.
• A commitment to stay informed about industry trends, best practices, and emerging technologies related to community engagement and lifestyle management.

PHYSICAL REQUIREMENTS & WORKING ENVIRONMENT:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required.

The primary schedule will be Tuesday through Saturday however, the schedule is subject to change based on business needs. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Consistent and regular attendance required.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

DISCLAIMER:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required