Lift Attendant

at  Maybourne Hotel Group

• Claridge’s
• Concierge
• Full time
  We are seeking an exceptional Lift Attendant to join the Claridge’s team.
  Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

ENTRY REQUIREMENTS

• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences that result in lasting memories.
• Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
• Have ideally worked in a similar role within a hotel environment.
• Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• Strong customer care skills
• Ability to work under pressure
• Excellent attention to detail
• Immaculate personal presentation and confident, professional and welcoming personality

MEMORABLE EXPERIENCES

• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.
• Terms and conditions apply to all benefits.

• To provide a pleasant, welcome and courteous service to all guests and visitors;
• To answer lift calls immediately, efficiently and safely, enquiring of guests and visitors to which floor they wish to go;
• To open and close the lift door and gate in a quiet, speedy, efficient and safe manner and to ensure the cleanliness of the lift;
• To direct guests and visitors to room numbers on the floors and to assist with directions and points of interest.