LMS Administrator - FIU Online

at  Florida International University

IMPORTANT NOTE If you are interested in applying for this role, please know you MUST apply via the FIU Careers Website in order to be considered: careers.fiu.edu -> Prospective Employees -> Enter the Job ID for this position: 531819 on the Search Bar
If you are a current employee of FIU, please know you MUST apply via the FIU Career Website in order to be considered: careers.fiu.edu -> Current Employees -> Enter the Job ID for this position: 531819 on the Search Bar

JOB SUMMARY

Configures, maintains, and administers the Learning Management System (LMS) and assists FIU Online in leveraging the Learning Management System to achieve the highest quality instruction. The LMS Administrator will work closely with the LMS Team, the Assistant Director of Technology Services, the LMS company, and third-party partners.

• Ensures that the Learning Management System (LMS) works smoothly and efficiently.
• Configures the LMS to best support identified educational objectives, including role definition, plug-in configuration, and inter-system operations.
• Ensures stability, uptime, service level targets, security, scheduled maintenance, and installations on the LMS.
• Helps coordinate the communication, testing, installation, and migration to new versions of the LMS.
• Provides day-to-day issue resolution and end-user support of the LMS, including participating in end user testing for new updates/releases, bug fixes, and possible issues.
• Ensures disaster recovery policies are adhered to for the LMS, and performs the restoration of LMS content when needed.
• Researches and stays current with relevant data on new technologies, trends, and approaches to assist in support of the LMS.
• Collaborates with third-party companies and internal staff to evaluate, test, implement, and maintain external tools within the LMS.
• Maintains, catalogs, and communicates about known issues, user needs, and feature requests that pertain to the LMS.
• Creates, modifies, and updates public facing and internal documentation related to the LMS.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business, Computer Science/Technology or a related field and two (2) years of related experience; or a Master’s degree in an appropriate area of specialization and one (1) year of experience.

DESIRED QUALIFICATIONS

• Knowledge in LMS administration, installation, and upgrades; experience with changing LMS technologies and trends.
• Experience and/or knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment as well as system security protocols, policies and procedures.
• Experience and/or knowledge of current technological developments/trends in area of expertise: to plan, implement, test, and troubleshoot system software
• Proficiency with HTML, CSS, and command line scripting.
• Experience with targeting specific communication to focus on faculty, staff or students based on need.

PRE-EMPLOYMENT REQUIREMENTS

• Criminal Background Check

TO BE CONSIDERED ELIGIBLE FOR THE POSITION AS AN INTERNAL CANDIDATE, DEPARTMENTAL STAFF MUST MEET MINIMUM REQUIREMENTS OF THE POSITION AND BE IN GOOD PERFORMANCE STANDING.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

• This posting will close at 12:00 am of the close date.

TO BE CONSIDERED ELIGIBLE FOR THE POSITION AS AN INTERNAL CANDIDATE, DEPARTMENTAL STAFF MUST MEET MINIMUM REQUIREMENTS OF THE POSITION AND BE IN GOOD PERFORMANCE STANDING.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

• This posting will close at 12:00 am of the close date.

Disclosures

Please refer the Job description for details