Loan Servicing - Support

at  Robert Half

We are in the process of recruiting a Loan Servicing Support Specialist for our team within the mortgage industry, located in Wallingford, Connecticut, United States. This role is pivotal in maintaining accurate system records, dealing with customer communication, and undertaking necessary processes related to loan servicing.

• Review loan documentation to ensure accuracy and completeness.
• Handle credit reporting disputes and correcting any errors.
• Investigate any issues related to missing or misapplied loan payments.
• Prepare escrow payments for association dues, property taxes, and insurance.
• Process payments, advances, and adjustments on loans.
• Respond to customer inquiries efficiently and accurately, including the generation of loan payoff letters.
• Manage loan maintenance, including modifications, extensions and required changes in core processing system.
• Utilize Microsoft Excel and other relevant programs for data entry and financial statement preparation.
• Proficient in Microsoft Excel, with a strong understanding of data analysis and visualization tools
• Experienced in Data Entry, with a focus on accuracy and attention to detail
• Understanding of Financial Statements and their key components
• Prior experience in the Mortgage Companies industry, specifically in Loan Servicing - Support
• Strong written and verbal communication skills
• Excellent problem-solving abilities and a proactive approach to work
• Ability to work independently and as part of a team
• High level of organization and ability to manage multiple tasks concurrently
• Demonstrated ability to maintain confidentiality and handle sensitive information
• High level of integrity and professional accountability
• Bachelor’s degree in Finance, Business Administration, or related field preferred.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use