Loan Specialist - Sales (Remote)

at  AUTOPAY

This is a remote position for candidates located outside of the Denver metro surrounding area (over 1 hour commute). We are currently unable to consider candidates located in the following states: California, Oregon, New Jersey, New York, Illinois, and Washington or Outside the United States.

ABOUT US

The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we’re able to solidify our customers’ auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available.

SUMMARY

The Loan Specialist will provide direct-to-consumer auto finance and refinance options while delivering superior customer service, responding to inquiries, and requesting information. The Loan Specialist will also offer additional finance and insurance options.

ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in the following key areas:

• Understand and demonstrate the principles of The Savings Group Mission, Vision, and Values.
• Ensures consistent delivery of The Savings Group product offerings.
• Effectively manage and maintain an organized pipeline.
• Enter all account, contact, opportunity, and activity information in LOS daily.
• Work within our lending partners’ guidelines.
• Manage expectations and overcome objections with a consultative sales approach.
• Develop best practices in auto refinance consumer lending.
• Notify consumers regarding a loan to refinance status and approvals to close the sale.
• Provide excellent customer service.
• Additional duties as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES

• Education: High school diploma, or equivalent required. Associates or bachelor’s degree preferred.
• Experience: Experience in inside phone sales preferred. Telemarketing or customer service experience in a call center environment and/or with auto finance companies, car dealerships, and investment companies a plus.
• Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
• Math Skills: Basic computation skills
• Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
• Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred.
• Other: High level of personal motivation, professionalism, and integrity required. Ability to exercise discretion and judgment.

MACHINES, TOOLS, AND EQUIPMENT

A person working in this position can be expected to work with a computer workstation and/or laptop, phone, copier, and fax.
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Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources.
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources
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• Understand and demonstrate the principles of The Savings Group Mission, Vision, and Values.
• Ensures consistent delivery of The Savings Group product offerings.
• Effectively manage and maintain an organized pipeline.
• Enter all account, contact, opportunity, and activity information in LOS daily.
• Work within our lending partners’ guidelines.
• Manage expectations and overcome objections with a consultative sales approach.
• Develop best practices in auto refinance consumer lending.
• Notify consumers regarding a loan to refinance status and approvals to close the sale.
• Provide excellent customer service.
• Additional duties as required