Lobby Host/Hostess

at  Maybourne Hotel Group

• The Connaught
• Front office
• Full time
  We are looking for an engaging and welcoming Lobby Host/Hostess to join the award-winning 5-Star deluxe Connaught Hotel.
  Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

ENTRY REQUIREMENTS

As Lobby Host/Hostess, you must:

• Be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays.
• Be well presented, have excellent communication skills and a pleasant conversational skills.
• Work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

MEMORABLE EXPERIENCES

• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.
• Terms and conditions apply to all benefits.

As Lobby Host/Hostess, you will:

• Provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
• Be responsible for welcoming and escorting guests in a warm friendly manner and be a true ambassador for excellent service.
• Be responsible for our guests’ journey once they step through the doors of our hotel.