Logistics Claims Specialist (Domestic) - 12 months fixed term contract

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
You, as Logistics Claims specialist process, track and reduce the Domestic Market Logistics Claims by handling claims for lost or damaged shipments including identifying the root cause of claims and recording its damage or loss. Effectively and efficiently address any issues that arise
during shipping, minimizing any negative repercussions to Roche Diagnostics South Africa.

QUALIFICATIONS AND EXPERIENCE:

• NQF 5/6 in logistics or similar
• 3 to 5 years in customer experience in logistics or similar
• ERP system knowledge

RECOMMENDED SKILLS AND ABILITIES:

• Customer experience
• 3PL interface ability
• Teamwork and collaboration
• Accuracy, analytical thinking and problem solving skills
• Good communication (verbal and written) skill, planning, organising and prioritising
• Technical and business expertise, report creation
  Who we are
  At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
  Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis and treatment of diseases. The company has operated in South Africa since 1947.The local office of Roche Diagnostics is based in Midrand, Johannesburg and it has offices throughout Southern Africa and Sub-Sahara Africa. We employ over 180 employees in our Diagnostics division.
  Roche is an Equal Opportunity Employer

Please refer the Job description for details