Logistics Coordinator/Broker- Mississauga

at  KAG Canada

ABOUT CONNECTRANS

Connectrans is a division of the Kenan Advantage Group and KAG Logistics, a recognized leader in North American transportation. For over two decades, Connectrans has been the go-to transportation management company for hundreds of clients. Through our unmatched level of customer service, we simplify the complexity of cross-border shipping. We take pride in the fact that we provide solutions to meet all your transportation and logistics requirements. Whether you need to move your LTL / TL or specialty freight across town, across Canada, throughout North America, or looking for warehousing and distribution services, Connectrans has you covered.

QUALIFICATIONS

• Individuals with prior freight brokering, inside sales prospecting or customer service experience in a business-to-business environment is a major plus
• Position will need to be able to work independently and in a team setting to be successful
• Successful track record of building relationships with customers that have resulted in high customer satisfaction.
• Strong negotiation and problem solving skills
• Strong analytical and presentation skills, written/oral communication and organizational skills.
• Ability to meet & exceed weekly and monthly sales goals
• Skill in the operation of MS Office software programs
• Bachelors Degree in Business or Supply Chain Management preferred

THE ROLE:

Interactive, detail-oriented, customer service-focused position that is part of centralized execution team that primarily operates via phone or KAG systems. Organized problem solvers with strong people skills. Effective time and resource managers, adept at multitasking and tracking shipments for multiple clients. Proficient in computer and communication skills.

ESSENTIAL FUNCTIONS

• Position will be focused on securing freight transactions, including scheduling and tracking shipments, negotiating with freight carriers and handling customer questions.
• Position may also be involved in prospecting for new clients, securing transportation, matching carriers with customers and maintaining positive customer and carrier relations.
• Additional tasks may include preparing spreadsheets and reports
• Coordinate and manage campaigns and projects that are tailored to customer requirements and needs
• Developing shipper and carrier relationships to efficiently execute transactions timely and with a high level of customer satisfaction
• Provide KAG billing department load information timely when necessary to ensure that customer invoice is timely and accurate
• Position will work with other shared service departments when necessary to ensure customer and carrier issues are identified and addressed
• Position will have to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy