Logistics Executive (Jurong Island) -

at  Target Recruitment a member of WMS Group

Responsibilities
Responsible for the smooth executions of all Sales Groups Customers Orders placed under his/her care. To coordinate, collaborate & monitor all logistics 3PLs to ensure smooth operation and reliability in the Group’s operation. To resolve and report day-to-day operation issues or customers complaints if any. Details as follow: -
Handle & process of sales orders based on customer’s requirements
Perform timely data inputs and updates
Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
Maximize space utilization for all shipments
Coordinate claims processing and shipment tracking
Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
Receive customer’s complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
Maintain good relationship with customers by ensuring supply reliability
Perform data updates into logistics to support operation
Perform Consolidation of orders for Trading Goods
Back-up fellow team members and provide guidance to lesser experienced members.
Propose operational improvement if any
Provides clerical or administrative support such as filing and documentation processing
Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
Support in Cross-departmental Audits and Documentations relating to Audit Compliance
Back-up and assist the Logistics Assistant Manager on any other ad-hoc assignments.
Other ad-hoc duties (including non-logistics related duties)
ISO 9001:2015 & SS651: 2019 implementation

Please refer the Job description for details