Logistics Operations Executive

at  FLEX LOGISTICS PTE LTD

Responsibilities:

• Visit client sites to establish strong working relationships and gain a thorough understanding of client needs and operational environments.
• Develop comprehensive implementation plans, outlining necessary steps and resources required to achieve successful deployment of products or services.
• Coordinate with internal teams to ensure all implementation items, including hardware, software, and other necessary supplies, are prepared and available.
• Monitor stock levels in the warehouse and manage the re-ordering process to maintain adequate supply levels for ongoing and future client needs.
• Oversee client activities during the implementation phase, ensuring all processes are followed and any issues are promptly addressed.
• Provide continuous support to clients post-implementation, addressing any questions, concerns, or technical issues to ensure smooth operation and client satisfaction.
• Collect and analyze feedback from clients to identify areas for improvement and enhance future implementation processes.
• Prepare and present regular reports on implementation progress, stock levels, and client satisfaction to senior management.

Requirements:

• Diploma Level and Degree qualification
• Logistics and Projects implementation knowledge / experience preferred
• Possess initiative, able to work independently
• Strong communications skill and organising skills, ability to multi-task
• Computer literate, knowledge of Microsoft Office is a must
• Willing to travel to site

• Visit client sites to establish strong working relationships and gain a thorough understanding of client needs and operational environments.
• Develop comprehensive implementation plans, outlining necessary steps and resources required to achieve successful deployment of products or services.
• Coordinate with internal teams to ensure all implementation items, including hardware, software, and other necessary supplies, are prepared and available.
• Monitor stock levels in the warehouse and manage the re-ordering process to maintain adequate supply levels for ongoing and future client needs.
• Oversee client activities during the implementation phase, ensuring all processes are followed and any issues are promptly addressed.
• Provide continuous support to clients post-implementation, addressing any questions, concerns, or technical issues to ensure smooth operation and client satisfaction.
• Collect and analyze feedback from clients to identify areas for improvement and enhance future implementation processes.
• Prepare and present regular reports on implementation progress, stock levels, and client satisfaction to senior management