Luxury Retail Security Supervisor

at  Challenger Security

ABOUT US:

At Challenger Security, our impeccable Australia wide client list and teams of dedicated highly skilled professionals ensures we are the standout company in the industry. We are an ISO accredited industry leader specialising in providing top-tier security services for high-end luxury retail, commercial, education, tech and government sectors. Our success is built on a foundation of understanding our clients, ensuring their protection, and consistently achieving excellence.

WHO WE’RE SEEKING:

Challenger Security is seeking an experienced and professional Security Supervisor to join our esteemed team at a flagship luxury retail Boutique in the Sydney CBD. As a Security Supervisor, you will play a crucial role in maintaining a secure environment for the retail establishment, manage a team and be the onsite point of contact for the client and Challenger Security head office. The ideal candidate will have a strong background in security operations, excellent leadership skills, and a commitment to delivering an exceptional level of service in line with our brand’s standards.

REQUIREMENTS:

To excel in this role, you should possess:

• Current NSW Security Licence (1A)
• Current Senior First Aid Certificate
• Police Check (Issued within the last 60 days)
• Proven experience as a Security Team Leader / Supervisor in Luxury Retail or Concierge Experience (Preferred)
• Thorough understanding of security protocols and loss prevention strategies
• Excellent presentation and grooming standards
• Strong Interpersonal and Report-Writing Skills
• Physical fitness to fulfill duties
• A friendly and welcoming customer-centric attitude with strong observation skills

YOUR ROLE:

As a Luxury Retail Security Supervisor with Challenger Security, you will:

• Oversee the day-to-day security operations: manage a team of 2-3 security officers and the operational requirements
• Be the Face of Luxury: Make customers feel welcome and be part of their superior shopping experience.
• Safety First: Maintain a secure environment for both staff and customers, ensuring their well-being.
• Vigilant Monitoring: Keep a watchful eye on retail operations, deter any suspicious activities, and respond promptly to incidents.
• Informative Reporting: Provide detailed insights to senior management regarding potential and actual threats to the business.
• Team Player: Foster a positive team culture and maintain a polished appearance in line with the luxury retail brands image.

To excel in this role, you should possess:

• Current NSW Security Licence (1A)
• Current Senior First Aid Certificate
• Police Check (Issued within the last 60 days)
• Proven experience as a Security Team Leader / Supervisor in Luxury Retail or Concierge Experience (Preferred)
• Thorough understanding of security protocols and loss prevention strategies
• Excellent presentation and grooming standards
• Strong Interpersonal and Report-Writing Skills
• Physical fitness to fulfill duties
• A friendly and welcoming customer-centric attitude with strong observation skill