Machine Learning Engineer, Customer Systems, Early Career

at  Apple

SUMMARY

Posted: Feb 27, 2024
Role Number:200540177
Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people couldn’t have imagined - and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Customer Systems Team is developing next generation AI and engineering solutions to optimize and enhance the support experience for Apple Care support customers. Our mission is to provide a flawless experience for Apple Care Advisors as well as our Apple Care Customers. Our team is growing rapidly. We are looking for a hands-on machine learning engineer who is passionate about crafting, developing, and deploying cutting edge AI/ML solutions which will impact millions of customers.

DESCRIPTION

In this role, you will be working on ideating and developing privacy preserving AI algorithms and data processing pipelines for Apple Care CRM. Candidates should have a proven track record that demonstrates innovation, strong collaboration, excellent interpersonal skills, and a passion for designing and developing high-quality software. Track record can be through internships or full time roles.

MINIMUM QUALIFICATIONS

Minimum Qualifications

KEY QUALIFICATIONS

• Knowledge of applying latest NLP technology to real-world problems in industry.
• Familiarity with one or more deep learning software frameworks such as Tensorflow, PyTorch.
• Solid understanding of Python and excellent software development skills (source code management, debugging, testing, deployment etc.)
• Knowledge of building end to end ML systems and deploying them to operate at scale is a plus.
• Experience with Swift/Metal/Shaders/CoreML is a plus.

PREFERRED QUALIFICATIONS

Preferred Qualifications

EDUCATION & EXPERIENCE

Bachelor’s Degree or equivalent experience in Computer Science or related fields.

ADDITIONAL REQUIREMENTS

More

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Please refer the Job description for details