Maintenance Administrator

at  DWP Housing Partnership

Job Advert
DWP Housing Partnership, a leading private landlord based in Bournemouth, Dorset, is seeking a dedicated and experienced Administrator to join our growing team. With a portfolio of over 3000 units and a commitment to providing excellent living conditions for our tenants, we need a robust individual to help us uphold our high standards.

SKILLS REQUIRED:

• Good organisational skills
• Good communication skills
• Attention to detail
• Knowledge of computer systems such as Outlook, Word, Excel
• Good telephone manner

THE ROLE:

Are you an organised individual with a passion for ensuring that operations run smoothly and efficiently? If so, we’ve got the perfect job for you!
We’re looking for a detail-oriented individual with an eye for quality and a knack for problem solutions to join our dynamic team as a Maintenance Administrator. You will be the go-to person in this position for keeping our facilities operating smoothly! Excellent telephone manner is a must!

DUTIES:

• Answering customer calls/email’s and enquiries via our portal regarding breakdowns and planned service works
• To allocate jobs to suitable engineers within allocated areas

• Answering general enquiries

• General administration - including data entry, answering telephone calls, cover as required

• Schedule engineers’ diaries

• General administrative tasks
• Have worked in a fast paced environment, ability to multi-task
• Excellent communication skills, both written and verbal
• Great telephone manner
• Customer and team focused
• Must be computer literate