Maintenance Assistant - Engineering

at  Atlas Workplace Services

MINIMUM QUALIFICATIONS, CERTIFICATIONS AND TRAINING REQUIRED

• Qualified in relevant trades (Carpentry, plastering, decorating or equivalent) (Desirable)
• Fully time served apprenticeship in given trades (Desirable)

ABOUT THE ROLE

Atlas workplace Services has an exciting opportunity for a Maintenance Assistant to Join our Team working at the Liverpool John Moores University in Liverpool.
As a member of the site team, support the delivery and complete (when required) across a wide range of building activities from low risk PPM tasks to proactive maintenance on the various buildings across the estate.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Ensure the highest standards and Atlas competencies are delivered and demonstrated.
• Deliver and support with a wide range of activities across multiple disciplines.
• Ensure the Client, Customer and Team are ‘kept in the loop’ through feedback and regular updates.
• Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer.
• Provide technical support, advice and guidance to the Customer and Team.
• Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service.
• Report on performance to your supervisor
• Ensure safe delivery of all Atlas works, including those of our service partners.
• Produce details of time and materials required for any minor works for quoting purposes.
• Liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required.
• Build and foster relationships with the Client, Customer, other Atlas colleagues.
• Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
• Take ownership of the sites delivering exceptional service to the customer.
• Cover all call out responsibilities out of hours when rostered.

KNOWLEDGE, SKILLS AND EXPERIENCE FOR THIS ROLE

• 2 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery.
• 1 years’ experience in customer facing outsourcing environment.
• Background in facilities maintenance/property maintenance.
• Good understanding of modern office software. Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets.
• Strong, demonstrable competencies in building services trades