Maintenance Manager

at  Dominus Group

Job Ref: DOM1252
Branch: The Dixon, Tower Bridge – Autograph Collection by Marriott
Location: The Dixon, London (South East)
Salary/Benefits: Competitive Salary + Company benefits + Bonus
Contract type: Permanent
Hours: Full Time
Posted date: 26/05/2024
Closing date: 09/07/2024

You’ll ensure all aspects of hotel maintenance and property are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You’ll also keep an organised and secure maintenance office, be responsible for the efficient operation of the hotel property and all its equipment, and create and maintain the preventative maintenance plan. You’ll play a key part in organising and managing service contracts, receiving quotes for ad-hoc requirements, and be the main contact for all contractors. You’ll keep up to date with the maintenance log to ensure jobs are completed efficiently so that guest satisfactions are met during their stay.

People

• Manage recruitment and retention of the team to ensure quality team members are recruited and retained.
• Overlook the team and their development plans.
• Conduct on-the-job training and coaching in accordance to Marriott Brand Standards.
• To seek ways to maintain, improve and effectively work within the Front of House and Housekeeping departments.
• Supervise, motivate, and drive the team in the performance of their duties, with special focus on Marriott Brand Standards.
• Attend to any guest comments brought to their attention and deal with these efficiently and courteously. Readily available to attend any quest questions and enquires providing adequate response to them.

Quality

• Ensures that data accuracy standards are followed.
• Understands and is conversant with the Computer Systems in place, Marriott Global Source, Guest Voice and any other relevant systems.
• To attend monthly and weekly regular departmental meetings ensuring objectives are reviewed and results monitored, and minutes recorded as required and shared with team eg Health Safety meeting, Profit Loss meeting.
• To be aware and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• Maintain all crucial records like COSSH, carpet cleaning and other relevant trainings.
• To be fully conversant with the Hotel Emergency and Evacuation procedures and ensure departmental Risk Assessments are all complied, and the team trained.
• All Standard operating procedures are completed, and team trained 6 monthly with a refresher.
• Ensuring compliance, prevention and optimum efficiency for Health Safety, Fire Safety, Water health safety, security, asset protection, etc.

Profit

• Work closely with suppliers to ensure quality delivery of service and contract compliance.
• Keep Payroll margin in line with the departmental budget.
• Ensure tender process is followed for selecting suppliers and that the optimum supplier is selected in line with the Company’s tender process.