Management Trainee

at  COLLECTIVE TWENTYEIGHT PTE LTD

IF YOU LOVE GREAT FOODS & COFFEE AND FUN ENVIROMENT WITH OVERSEAS OPPORTUNITIES (OPTIONAL)

• To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
• To undergo management trainings and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently.
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
• Handle cashiering duties and managing of ordering systems
• Rostering and managing of staff and attendance
• Conduct service training and improvements
• Report to Management regarding sales results and productivity
• Develop marketing strategies to improve sales and profitability
• Ensure that policies and standard operating procedures are strictly adhered to
• Oversee purchasing to stay within budget
• Able to be a backup for all position
• Assist any ad-hoc duties assigned by Supervisors/Managers
• Able to perform additional duties as requested by the Management as and when required

JOB REQUIREMENTS:

• Interested in F&B industry
• Have a “willingness to learn” attitude
• Team player
• Customer-centric
• Ability to work independently and work under pressure
• Able to perform flexi shift, and able to work on weekends & public holidays
• 6 days work week

Please refer the Job description for details