Manager, AI Automation

at  Arch Capital Group Ltd

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Strategic Analytics is a growing team at Arch that has established itself as a driving force in how the business is run. This is achieved through the implementation of real-time analytic solutions that improve profitability and growth. To broaden its impact, the team has expanded its focus to deliver business-driven GenAI capabilities that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, and algorithmic-based actions.
As Manager of Strategic Analytics, you will lead the development of end-to-end AI projects that improve digital operations. You will partner closely with the Head of Automation & AI to design, develop, and implement AI solutions by applying the right mix of technologies across the underwriting and claims functions. You will manage and mentor offshore resources. This function will build and maintain a competitive advantage through increased speed and agility.

Job Responsibilities

• Work with the Head of Automation & AI and various Business Units to analyze workflows to identify opportunities for improvement while aligning with business goals and adhering to standards
• Design and execute proof-of-concepts to evaluate the business value of Gen AI solutions with a focus on coordinating between data engineers/scientists, business partners and vendors
• Hands-on management of offshore resources
• Work with various teams to help create Arch’s Gen AI Center of Excellence
• Meet with senior leaders to develop new projects/provide updates on existing work

Required Skills/Experience

• Proven history of people/project/thought leadership & collaboration – at least 2 years in an Analytics management position
• Minimum 8 years of relevant experience (including graduate work)
• Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces
• Excellent critical thinking skills in order to tackle complex data challenges
• Ability to communicate effectively to different target audiences
• Comfortable working in a fast paced and highly collaborative global team
• Flexibility – able to meet changing requirements and priorities
• Real world experience applying LLMs to a business problem

Desired Skills/Experience

• P&C insurance business process analysis, process improvement and automation experience
• Experience leading multidisciplinary teams for delivering technology solutions
• Experience defining technology requirements designed to enhance business processes and business optimization
• 5+ years of Python development experience

Education

• College degree in Computer Science, Engineering, Data Analytics, or equivalent

For individuals assigned or hired to work in California, Colorado, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above range may be modified in the future
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• Work with the Head of Automation & AI and various Business Units to analyze workflows to identify opportunities for improvement while aligning with business goals and adhering to standards
• Design and execute proof-of-concepts to evaluate the business value of Gen AI solutions with a focus on coordinating between data engineers/scientists, business partners and vendors
• Hands-on management of offshore resources
• Work with various teams to help create Arch’s Gen AI Center of Excellence
• Meet with senior leaders to develop new projects/provide updates on existing wor