Manager, AI Solutions

at  University of Houston

Manages the university’s artificial intelligence (AI) landscape. Provides strategy, communication, and delivery of the university chatbot platform and other AI services. Must possess a deep understanding of AI concepts, a strong track record of implementing AI solutions, and a passion for transforming exceptional customer service through technology.

• Manages major projects to deploy new services using AI, which includes providing work leadership to professional staff assigned to the project.
• Manages enterprise AI chatbot platform. Meets with content owners to attain goals, trains and ensures the service is set up correctly.
• Develops and executes a comprehensive AI strategy aligned with the organization’s goals, focusing on enhancing the learning experience, personalization, and efficiency of our educational products and services.
• Collaborates with cross-functional teams to design AI-powered solutions that address specific institutional needs.
• Identifies opportunities for integrating AI technologies across various aspects of our products, including content delivery, student assessment, adaptive learning, and data analytics.
• Leads the development of AI prototypes and proofs of concept, ensuring they meet quality and performance standards before full-scale implementation.
• Champions ethical AI practices and ensures that all AI solutions adhere to privacy and data security regulations, while minimizing biases and ensuring fairness.
• Effectively communicates the benefits, progress, and results of AI initiatives to both technical and non-technical stakeholders, fostering buy-in and collaboration.
• Performs other job-related duties as assigned.

Please refer the Job description for details