Manager, Analytics Services

at  Sentara Healthcare

JOB REQUIREMENTS:

• Required to have a Bachelor’s degree
• Required to have 5+ years of relevant experience in the Clinical/Business Sectors
• Required to have 5+ years of relevant experience in Health Care
• Required to have SQL experience
• Required to have Tableau experience
• Required to have Power BI experience
• Required to have experience with HEDIS and STARS
• Preferred to have Project Management Professional Certification (PMP)
  Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
  Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family’s well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.
  For compliance with the Washington State laws, the full pay range of the position for the state of Washington is posted as $103,354.52 to $153,317.16 with a target hiring range of $103,354.52 to $124039.19.
  Sentara Health Plans is the health insurance division of Sentara Healthcare.
  Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.
  With more than 30 years’ experience in the insurance business and 20 years’ experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services – all to help our members improve their health.
  Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

JOB RESPONSIBILITIES

Works with leadership to define and stratify informatics requirements enabling customers to meet strategic goals and tactical objectives. Uses knowledge of Sentara’s informatics infrastructure, analytical tools, information systems, and other data stores to construct analytical models to support program evaluation, operational and clinical analyses, and reporting for responsible business units or organizations. Designs and implements analytical solutions to improve processes, measure clinical quality goals, and meet regulatory reporting and analysis requirements. Scope of responsibilities includes: setting and managing strategic goals and tactical objectives; project management; and leadership support for customers. Oversees and directs dedicated analytical resources, providing mentoring, HR development and performance, manages vendor contracts and/or relationships to include contract negotiation. Relies on expert judgment to plan, execute and achieve goals and objectives, establishes and monitors customer service levels.
Project Management experience is preferred.

Works with leadership to define and stratify informatics requirements enabling customers to meet strategic goals and tactical objectives. Uses knowledge of Sentara’s informatics infrastructure, analytical tools, information systems, and other data stores to construct analytical models to support program evaluation, operational and clinical analyses, and reporting for responsible business units or organizations. Designs and implements analytical solutions to improve processes, measure clinical quality goals, and meet regulatory reporting and analysis requirements. Scope of responsibilities includes: setting and managing strategic goals and tactical objectives; project management; and leadership support for customers. Oversees and directs dedicated analytical resources, providing mentoring, HR development and performance, manages vendor contracts and/or relationships to include contract negotiation. Relies on expert judgment to plan, execute and achieve goals and objectives, establishes and monitors customer service levels. Project Management experience required. Quantitative Research Design experience required.

• Project Management Professional Certification (PMP) - Certification - Project Management Institute (PMI)
• Bachelor’s Level Degree
• Healthcare 5 years
• Clinical/Business Sectors 5 years
• Active Listening
• Active Learning
• Writing
• Troubleshooting
• Time Management
• Technology/Computer
• Systems Evaluation
• Systems Analysis
• Speaking
• Social Perceptiveness
• Service Orientation
• Science
• Reading Comprehension
• Quality Control Analysis
• Project Management
• Persuasion
• Monitoring
• Microsoft Word
• Microsoft Excel
• Mgmt of Staff Resources
• Mgmt of Material Resources
• Mgmt of Financial Resources
• Mathematics
• Learning Strategies
• Leadership
• Judgment and Decision Making
• Critical Thinking
• Coordination
• Complex Problem Solving
• Communicatio