Manager, Card Acquisitions

at  Marriott International Inc

Job Number 24102196
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

The Manager, Card Acquisitions, is a member of the U.S. Co-brand Card Acquisitions team and will be key to driving towards our aggressive card acquisitions goals. This position will report to the Sr. Director of Acquisition for Mass Affluent & Premium Co-branded Cards and will support the portfolio growth of the Chase credit card products. This role will support the development and execution of marketing campaigns across all Marriott channels including M.com, Mobile, Email, Paid Media, and On Property. This role will work closely with the Senior Managers of Co-brand Acquisitions as well as with bank partners and agencies.

TECHNOLOGY AND CAPABILITIES INNOVATIONS

• Support acquisitions efforts to identify, develop, and launch technology capabilities innovations, which will evolve speed of account delivery, increase efficiency, amplify consumer engagement and drive overall portfolio and member growth
• Work with internal teams, agencies and bank partners to coordinate and execute ongoing testing roadmap
• Support digital placement optimizations and expansion of personalization use cases, throughout the customer journey
• Manage creative timelines and bank approvals
• Coordinate audience targeting efforts with internal stakeholders
• Partner with internal stakeholders to maintain offer setups, determine priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
• Track performance of key initiatives, including analysis, reporting and forecasting
• Monitor and evaluate competitive landscape, emerging technologies and market movement.

• Utilize analytical ability to evaluate end-to-end customer experience across multiple channels and touchpoints.
• Leverage customer insights to inform and optimize program messaging and refine customer experience.
• Remain current on industry trends, developments including those in payments, credit cards, and loyalty marketing and applies knowledge to evolve relevant benefits set and card value proposition.
• Monitor and evaluate competitive landscape, emerging technologies and market movements
• Provide technical expertise and support to persons inside and outside of the department.
• Demonstrate self confidence, energy and enthusiasm
• Inform and/or update leaders on relevant information in a timely manner
• Manage time effectively and present ideas, expectations and information in a clear and persuasive manner
• Use problem solving methodology for decision making